Typically, on a good day, any orders placed before 3:30-4:00pm EST will be shipped that same day. Any UPS Next Day Air or other expedited orders must be placed by 4:00pm EST or they will not be shipped until the next business day and you will not be refunded the extra costs incurred. The day the order was placed does not count as a shipping day. All orders ship from Athens, GA 30601. If you have any doubts or questions please call us at 1-800-455-9115 before placing your order. Hours of operation: M-F 10-6pm EST. UPS pickup M-F 4:00pm EST. Thanks.